A little clarity.
When something's missing.
Practical next steps for the things you left behind. Start with the situation that sounds like yours.
HOTELS & HOLIDAY STAYS
Left something in a Lisbon hotel? How to get it back
Forgot an item at a Lisbon hotel after checkout? Learn what to send reception, how to authorise collection and how to arrange its return from abroad.
Read the guide ↗AIRPORT & FLIGHT
Lisbon Airport lost and found: who should you contact?
Lost an item at Lisbon Airport? Find the official lost property contact and understand the difference between terminal items, onboard belongings and delayed baggage.
Read the guide ↗COLLECTION & SHIPPING
How to get a lost item shipped home from Lisbon
Your item has been found in Lisbon. Follow this checklist for authorisation, collection, packaging, shipping quotes and international customs checks.
Read the guide ↗PHONES & PERSONAL ITEMS
Lost your phone in Lisbon? What to do first
Lost an iPhone or Android phone in Lisbon? Protect your account, contact likely locations and check collection and shipping options if it is found.
Read the guide ↗person on your side?Start a request ↗